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TRANSFORM CUSTOMER DATA INTO ACTION TO FUEL EVERY ASPECT OF YOUR BUSINESS


Get to the single voice of your customer with real-time insights from every source including – social, digital, customer care, surveys etc. to drive smarter business decisions


7 Questions to Ask Your Social Analytics Provider

This ebook discusses the key considerations for evaluating your social analytics solution.

YUM! Brands Gets Global Understanding

YUM! Brands utilizes social listening to get an accurate picture of their global audience.

The Importance of Social Analytics to Consumer Insights

Social analytics enables companies to see their brand and deliver important insights into business initiatives.

Born from a Truly Innovative Culture

Our leading Customer Feedback Management solution is based on deep expertise and understanding of your business. We deliver on the key solutions that enable you to:


  • Identify potential crises and respond in real-time
  • Drive measurable consumer acquisition and retention strategies
  • Measure brand health continuously
  • Make smarter, data driven product decisions
  • Deliver impactful solutions to customer care

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Top Rated Social Media Management Tool
Leader in Social Media Suites
Top Rated Social Media Management Tool
TrustRadius 2015
Leader in Social Media Suites
G2 Crowd 2016
Best in Class: Consumer Good Technology
Top Rated Social Monitoring Tool
Best in Class: Consumer Good Technology
CGT Reader's Choice 2016
Top Rated Social Monitoring Tool
TrustRadius 2015