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One of the many exciting things about being NetBase’s CMO is that I have a tool like ConsumerBase at my fingertips. This column will show ConsumerBase in action – I’ll occasionally point it at different brands and topics and report back the  insights I discover. You’re welcome to join the conversation and suggest what you’d like to see here in the future.

Recently, I looked at that familiar germ-killing mouthwash – Listerine.

Using ConsumerBase, I found many “novel uses” for Listerine that showed up repeatedly in consumer chatter. Here are the top 3 – did you know that Listerine is used:

  • As a cure for toenail fungus
  • As a treatment for athlete’s foot
  • To keep floors extra clean

Who knew?!?  Maybe the makers of Listerine could also be in the athlete’s foot cream business!

ConsumerBase can also uncover what people like and dislike about a brand. My favorite insight about why people love Listerine?

  • The smell of it reminds them of Grandpa

That one struck a chord for me personally, as my grandpa, “Handsome Hy”, was a “yellow user” himself and always smelled of it,  plus old spice.

Please feel free to add a comment and let me know where you’d like to see ConsumerBase pointed next. For now, I’ll pick a couple of topics and deliver the insights I discover in this column.

Lisa Joy Rosner

Hot off the Social Media Presses The Brand Passion Index, other cool ConsumerBase insights, and thoughts on understanding the social media universe from Lisa Joy Rosner, NetBase CMO.

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Lisa Joy Rosner On March - 16 - 2010

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One Response so far.

  1. [...] And while I hate to play Monday morning quarterback, I couldn’t help myself. The NetBase crew shared varying opinions on the best Super Bowl ads: our male cohorts loved Joan’s “GoDaddy” fountain-of-youth makeover – surprise, surprise – while I had a wave of nostalgia and got all choked up watching grandpa come back for a visit courtesy of Doritos (not unlike our early findings with Listerine). [...]

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Authors

  • Jens Tellefsen
    Jens Tellefsen
    VP of Product Management
  • Lisa Joy Rosner
    Lisa Joy Rosner
    Chief Marketing Officer
  • Michael Osofsky
    Michael Osofsky
    Chief Innovation Officer
  • Peter Caswell
    Peter Caswell
    Chief Executive Officer