One of the many exciting things about being NetBase’s CMO is that I have a tool like ConsumerBase at my fingertips. This column will show ConsumerBase in action – I’ll occasionally point it at different brands and topics and report back the insights I discover. You’re welcome to join the conversation and suggest what you’d like to see here in the future.
Recently, I looked at that familiar germ-killing mouthwash – Listerine.
Using ConsumerBase, I found many “novel uses” for Listerine that showed up repeatedly in consumer chatter. Here are the top 3 – did you know that Listerine is used:
- As a cure for toenail fungus
- As a treatment for athlete’s foot
- To keep floors extra clean
Who knew?!? Maybe the makers of Listerine could also be in the athlete’s foot cream business!
ConsumerBase can also uncover what people like and dislike about a brand. My favorite insight about why people love Listerine?
- The smell of it reminds them of Grandpa
That one struck a chord for me personally, as my grandpa, “Handsome Hy”, was a “yellow user” himself and always smelled of it, plus old spice.
Please feel free to add a comment and let me know where you’d like to see ConsumerBase pointed next. For now, I’ll pick a couple of topics and deliver the insights I discover in this column.
The Brand Passion Index, other cool ConsumerBase insights, and thoughts on understanding the social media universe from Lisa Joy Rosner, NetBase CMO.










[...] And while I hate to play Monday morning quarterback, I couldn’t help myself. The NetBase crew shared varying opinions on the best Super Bowl ads: our male cohorts loved Joan’s “GoDaddy” fountain-of-youth makeover – surprise, surprise – while I had a wave of nostalgia and got all choked up watching grandpa come back for a visit courtesy of Doritos (not unlike our early findings with Listerine). [...]