NATURAL LANGUAGE PROCESSING: PASSION SCORE
IGNITE LASTING CONNECTIONS AND PASSION
For businesses dedicated to building strong and lasting connections with their customers, tracking sentiment is not enough. Their goal is to create lifelong loyalty by stirring intense and lasting brand passion. NetBase is the only text analytics platform that analyzes and scores customer passion.
CUSTOMER PASSION INSIGHTSDo customers like your brand or do they truly love what you stand for? Customers who are passionate about your brand are loyal, buy more, and recommend you to others. Gain and grow this insight for every buyer with our proprietary passion score.
- Find the most passionate brand influencers talking about your brand right now
- Understand how passionate customers are about specific topics and issues affecting your brand perception
- Know when to take action with alerts triggered by passion in customer conversations
BRAND PASSION INDEXInstantly know how passionate customers are about your brand, product or service versus the competition and the intensity of their sentiment.
- Visualize customer brand love as well as any and all competitive indicators
- Measure performance over time with one simple visualization
- Gain creative inspiration and product ideas by tracking the passion for your industry topics over time