Copyright and Other Intellectual Property Infringement Claims

Effective Date: December 2012

What to do if you believe your work is being infringed.

It is NetBase’s policy to respond to alleged infringement of intellectual property. This section indicates how to provide notice of such alleged infringement to NetBase and the information that we need you to provide to us. We want to make this process easy and efficient for you. We also want to reduce the number of notices which are fraudulent or difficult to understand.

Regardless of whether we may be liable for such infringement under local country law or United States law, our response to these notices may include removing or disabling access to material claimed to be the subject of infringing activity and/or terminating subscribers. If we remove or disable access in response to such a notice, we will make a good-faith attempt to contact the owner or administrator of the affected site or content so that they may make a counter notification. We may also document notices of alleged infringement on which we act. Please note that in addition to being forwarded to the person who provided the allegedly infringing content, a copy of this legal notice may be sent to a third-party which may publish and/or annotate it.

The following procedures should be used regardless of whether you believe that a work is the subject of copyright infringement or another claim of intellectual property infringement or misappropriation.


Alleged Copyright Infringement Notification

To file a notice of infringement with us, you must provide a written communication (by fax or regular mail — not by email, except by prior agreement) that sets forth the items specified below. Please note that you may be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that a product or activity is infringing your copyrights. Accordingly, if you are not sure whether material available online infringes your copyright, we suggest that you first contact an attorney.

To help us process your request, please send us a notice, by mail or fax, including in the following format. Include the paragraph numbers with your response and provide complete detail.

  1. Identify the copyrighted work that you believe has been infringed upon in sufficient detail
  2. Identify the material that you claim is infringing the copyrighted work listed in item #1 above and where it is found in sufficient detail so that we can find it.
  3. If possible, provide information sufficient to permit NetBase to notify the owner/administrator of the allegedly infringing webpage or other content identified in #2 (email address is preferred).
  4. Provide contact information reasonably sufficient to permit NetBase to contact you (email address is preferred).
  5. Include the following statement: “I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law.”
  6. Include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
  7. Sign the paper.
  8. Send the written communication to the DMCA Agent.

Counter Notification

The administrator of an affected site or the provider of affected content may make a counter notification pursuant to sections 512(g)(2) and (3) of the Digital Millennium Copyright Act. When we receive a counter notification provided correctly in compliance with the below, we may reinstate the material in question.

To file a counter notification with us, you must provide a written communication (by fax or regular mail — not by email, except by prior agreement) that sets forth the items specified below. WE CAUTION YOU THAT IF YOU KNOWINGLY MISREPRESENT THAT ONLINE CONTENT IS NOT INFRINGING, YOU MAY BE SUBJECT TO SUBSTANTIAL CIVIL PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS’ FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR BY ANY COPYRIGHT OWNER’S LICENSEE THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY. Accordingly, if you are not sure whether certain material infringes the copyrights of others, we suggest that you first contact an attorney. A sample counter notification may be found at

To expedite our ability to process your counter notification, please use the following format (including section numbers):

  1. Identify the specific URLs or other unique identifying information of material that NetBase has removed or to which NetBase has disabled access.
  2. Include the following statements:
    • “I swear, under penalty of perjury, that I have a good faith belief that each search result, message, or other item of content identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
    • I consent to the jurisdiction of Federal District Court for the judicial district in which my address is located (or Santa Clara County, California if my address is outside of the United States), and that I will accept service of process from the person who provided notification of copyright infringement or an agent of such person.”
  3. Provide your name, address, telephone number, email address.
  4. Sign the paper.
  5. Send the written communication to the DMCA Agent.


For any additional questions regarding the DMCA process for NetBase Sites, please contact the DMCA Agent.

DMCA Agent

NetBase Solutions, Inc.
2087 Landings Drive
Mountain View, CA 94043
Attn: Bob Pape (


We have a policy of terminating the accounts of “repeat infringers”. A repeat infringer includes any user who has made more than one posting for which we receive a notice of infringement. NetBase reserves the right to terminate any repeat infringer’s account and to take all measures that we deem necessary to ensure that such repeat infringer may not access the Site. You agree that if your account is terminated pursuant to this repeat infringer policy or otherwise for violation of the Terms of Use, You will not attempt to establish a new account under any name, real or assumed. You further agree that if You violate this restriction by opening a new account after being terminated pursuant to this repeat infringer policy or otherwise for violation of these Terms of Use, You shall indemnify and hold us harmless for any and all liability that we may incur therefore.

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