NetBase, the Enterprise Social Intelligence (ESI) Platform company, today unveiled the latest installment of its What Women Want study, an analysis of more than 27 billion conversations in social media over a one-year period to discover the top ten things that men and women want. Food items comprise 80 percent of both top ten lists, and this month’s Brand Passion Index (BPI) focuses on cookies, and the associated emotions, opinions and behaviors expressed by men and women in social media.
While men and women have disagreed about multiple topics throughout the What Women Want series, this week’s BPI analysis showed that they agree when it comes to confections. Oreo cookies generated the largest share of buzz for both genders, with 64 percent of women’s conversations and 69 percent of men’s overall cookie conversations. Oreo’s Net Sentiment and Passion Intensity metrics scored on the low end, placing Oreo in the center of the BPI charts seen below. The analysis shows that women love topping Oreos with peanut butter, while men crave Oreos as a late night snack.
The most loved cookie was also the same for both genders, although not a brand typically associated with the sweet snack. Subway’s cookies emerged as the dominant cookie brand. The sandwich shop’s cookies generated a Passion Intensity of 100 and a Net Sentiment of 84 from the females, prompting comments, posts and tweets about the addictive nature of the white chocolate macadamia and chocolate chip cookies. Subway received a Passion Intensity of 91 and a Net Sentiment of 80 from the men who raved about the freshness of the chocolate and peanut butter cookies. Other brands featured were Girl Scout cookies, Keebler, Pillsbury, Chips Ahoy, Thin Mints, Starbucks cookies, Double Stuf Oreos, Otis Spunkmeyer, and Famous Amos.
In the two graphics above, the amount of chatter about a brand is indicated by the size of the bubble, while the placement of the bubble shows the sentiment and the intensity of passion.
Women on Oreo cookies:
Men on Oreo cookies:
Women on Subway cookies:
Men on Subway cookies:
Each month, the Brand Passion Index (BPI) analyzes consumer passion for brands in various categories and publishes the results on the NetBase blog. Register for our next Demo Day about smart phones here.
NetBase, the C2B Company, delivers the enterprise social intelligence platform that global enterprises use to monitor, understand, and engage with customers in real time. Using a high-precision natural language processing (NLP) engine combined with text analytics and machine learning, our platform processes billions of social media posts to extract structured insights delivered via customizable dashboards. Our solutions enable marketing, public relations, market research, customer service, sales, and product innovation leaders to craft winning strategies faster. Clients include Coca-Cola, Kraft, HP GfK and J. D. Power & Associates. NetBase powers the weekly Sentiment Tracker in the Wall Street Journal and our solutions are sold globally by SAP AG. For more information, visit www.netbase.com, @NetBase, on Facebook page, LinkedIn, or YouTube.