Products Overview

THE NEW STANDARD IN
SOCIAL ANALYTICS

REAL-TIME. ACCURATE. COMPREHENSIVE.

THE NETBASE PLATFORM

Get real-time social information that fuels action for your whole business.

NetBase-Platform
  • Deep insights into emotions, purchase behavior, and attitudes help you know what consumers are thinking
  • NetBase is #1 in speed and accuracy so you’re the first to know and first to act
  • Patented language processing technology reads millions of social posts in 42 languages, giving you more meaning out of social

ENGAGE & PUBLISH

Run your entire social business from one unified platform.

  • Connect with fans and social influencers by posting social content directly
  • Address social customer concerns personally, before they blow up
  • Manage your entire team’s social workflow in one place
  • Publish to multiple channels at once


NetBase-Triggered Alerts

TRIGGERED ALERTS

Get instant alerts to stay on top of brand topics and social conversations 24/7.

  • Patented technology speaks 42 languages
  • Detects unusual activity with all the info you need to act
  • Scans social history for volume expectations by hour and day of week, so you never miss a beat

NetBase Live Pulse

LIVE PULSE™

An easy-to-understand visual dashboard delivering the #1 fastest, most accurate social information.

NetBase-Live Pulse
  • Always know what customers are talking about so you can craft highly relevant social content
  • Get real-time results for content, images, and campaigns to inform your next step
  • Find emerging social trends before anyone else—then act first
  • Track competitors to know who’s gaining market share in your category
NetBase-Live Pulse

NetBase-Command Center

COMMAND CENTER

Bring social information to the core of your business.

  • The most powerful way to visualize information streams, see conversations, and connect with consumers
  • Get a high-level view of campaign performance or impress influencers with immediate responses
  • Implement to drive decision-making for Brand Marketing, Customer Care, PR, Global Reputation Management, and more

CUSTOMER SUCCESS

Our VIP Onboarding team will get you up and running fast.

  • Our team works with you to understand your business challenges
  • VIP Onboarding is tailored to your brand’s needs
  • Become a power user with our training webinars, consultations, and online resources

NetBase-Customer Success Team

Request a Demo


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