Products Overview

THE NEW STANDARD IN
SOCIAL MEDIA ANALYTICS

REAL-TIME. ACCURATE. COMPREHENSIVE.

THE NETBASE PLATFORM

Get real-time social information that fuels action for your whole business.

NetBase-Platform
  • Deep insights into emotions, purchase behavior, and attitudes help you know what consumers are thinking
  • NetBase is #1 in speed and accuracy so you’re the first to know and first to act
  • Patented language processing technology reads millions of social posts in 42 languages, giving you more meaning out of social

AUDIENCE3D

From millennials to moms, understand the emotional drivers of your audience and expand your reach.

Audience-3D
  • Get a dimensional knowledge of your social customers, including psychographics, lifestyles, wants, purchase intent, and more
  • Craft highly engaging content for specific segments of your audience
  • Engage with the ones who matter and measure campaign effectiveness

ENGAGE & PUBLISH

Run your entire social business from one unified real-time social media monitoring platform.

  • Connect with fans and social influencers by posting social content directly
  • Address social customer concerns personally, before they blow up
  • Manage your entire team’s social workflow in one place
  • Publish to multiple channels at once


NetBase-Triggered Alerts

TRIGGERED ALERTS

Be The First To Know

  • Get instant alerts to stay on top of brand topics and social conversations 24/7
  • Patented technology speaks 42 languages
  • Detects unusual activity with all the info you need to act
  • Scans social history for volume expectations by hour and day of week, so you never miss a beat

NetBase Live Pulse

NETBASE LIVE PULSE™

An easy-to-understand visual dashboard delivering the #1 fastest, most accurate social information.

NetBase-Live Pulse
  • Always know what customers are talking about so you can craft highly relevant social content
  • Get real-time results for content, images, and campaigns to inform your next step
  • Find emerging social trends before anyone else—then act first
  • Track competitors to know who’s gaining market share in your category
NetBase-Live Pulse

NetBase-Command Center

COMMAND CENTER

Bring social information to the core of your business.

  • The most powerful way to visualize information streams, see conversations, and connect with consumers
  • Get a high-level view of campaign performance or impress influencers with immediate responses
  • Implement to drive decision-making for Brand Marketing, Customer Care, PR, Global Reputation Management, and more

CUSTOMER SUCCESS

Our team will get you up and running fast with VIP Onboarding.

  • Our team works with you to understand your business challenges
  • VIP Onboarding is tailored to your brand’s needs
  • Become a power user with our training webinars, consultations, and online resources

NetBase-Customer Success Team


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