Extend Social Intelligence to Operations Across the Enterprise
A true real-time enterprise needs to operationalize the use of social media data by embedding it into a wide range of business processes, supporting applications, and corporate intelligence systems.
The NetBase Social Intelligence APIs give enterprises direct access to our platform’s raw and processed data and insights to be integrated with other enterprise application and social media engagement and publishing processes. NetBase provides the only social intelligence platform that makes all of its functionality accessible to customers and partners through state of the art APIs.
Incorporate NetBase insights into CRM and BI systems
Bring raw data, insights, or widgets from our rich data visualization library into third-party applications using a standards-based approach. NetBase and its partners such as MediaFunnel and SAP have used these same APIs to provide integrated social engagement capabilities.
Create customized business logic
The NetBase APIs give developers a high level and flexibility while automating common tasks.
Increase data coverage with your own content
Add content from your own forums or other public social media feeds to the dashboard widgets populated by the millions of data sources contained in ConsumerBase, NetBase’s social intelligence warehouse.
Let us support you on your C2B journey
NetBase offers a range of services to help you implement our APIs successfully. We are here to work with you throughout the life of your implementation, starting with your proof-of-concept and continuing through implementation and ongoing post-implementation support.