We started with a gen one solution, but then found that we needed to move to a tool with a better accuracy that could support digital strategy and insights research.NetBase satisfied all our needs.
- Jared Degnan, Director of Digital Strategy
ALWAYS A STEP AHEAD
Track your performance against the competition.
- See who’s winning market share in your brand category
- Track what’s happening outside your brand to find new customers and ideas for innovation
See campaign performance in real-time and use Category Analysis to see how your brand stacks up against the competition.
GROW YOUR BRAND’S AUDIENCE
Use highly targeted consumer segments to scale campaigns.
- Target the exact segments you want
- Run deeply personalized marketing campaigns
What are consumers talking about in addition to your brand? Now, you can get deep social profiles to understand consumer purchase intent, interests, wants, and needs. Target your desired segment and run personalized campaigns at a social scale.
BETTER, FASTER CUSTOMER CARE
Keep customers happy by responding instantly.
- Immediately address customer concerns
- Lower your customer care costs
When customers engage with your brand on social channels, you can immediately address their concerns, all while lowering customer care costs and boosting brand sentiment, loyalty, and reputation.