Solutions Overview

PUSH THE BOUNDARY OF WHAT
YOUR SOCIAL MEDIA CAN DO

ONE SOCIAL PLATFORM ENDLESS
BUSINESS ADVANTAGES

USE CASES

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MOVE AT THE SPEED OF SOCIAL

Power every part of your business with precise social data about your audience to drive the right action. You’ll discover how customers feel right now and ways to grow your social base.

  • #1 fastest, most accurate social analytics
  • Accurate human language processing
  • Real-time, precise audience data

We started with a gen one solution, but then found that we needed to move to a tool with a better accuracy that could support digital strategy and insights research.NetBase satisfied all our needs.

- Jared Degnan, Director of Digital Strategy

Kellen Communications testimonial

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REAL-TIME SOCIAL CONTENT ANALYSIS

Know what’s trending now and what’s emerging, first.

  • Advanced, real-time social data visualization with LIVE Pulse™
  • Create more relevant social content

Get real-time social information and use it to craft and test highly relevant social messages that will have a bigger impact on your audience.

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ALWAYS A STEP AHEAD

Track your performance against the competition.

  • See who’s winning market share in your brand category
  • Track what’s happening outside your brand to find new customers and ideas for innovation

See campaign performance in real-time and use Category Analysis to see how your brand stacks up against the competition.

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IMPROVE CAMPAIGN AND CONTENT PERFORMANCE

Make your brand’s social content go farther.

  • Identify high-performing campaigns
  • Track consumer emotions and actions

Track your brand’s influencers and best-performing content, then use that data to create powerful and effective social campaigns.

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GROW YOUR BRAND’S AUDIENCE

Use highly targeted consumer segments to scale campaigns.

  • Target the exact segments you want
  • Run deeply personalized marketing campaigns

What are consumers talking about in addition to your brand? Now, you can get deep social profiles to understand consumer purchase intent, interests, wants, and needs. Target your desired segment and run personalized campaigns at a social scale.

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WORLDWIDE SOCIAL STATS AND ALERTS

Manage global reputation from one social platform

  • Social analytics for 42 languages
  • Real-time alerts of unusual social activity

Always be the first to know about social activity in the global market. Triggered Alerts notify you in real-time with all the info you need to take the right action and manage your global reputation.

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BETTER, FASTER CUSTOMER CARE

Keep customers happy by responding instantly.

  • Immediately address customer concerns
  • Lower your customer care costs

When customers engage with your brand on social channels, you can immediately address their concerns, all while lowering customer care costs and boosting brand sentiment, loyalty, and reputation.

Get a Consultation



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