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DASHBOARDS AND REPORTS

Get social insights at a push of a button. NetBase best-in-class dashboards enable key business use cases including Brand Health, Crisis Management, Campaign Measurement, Audience Insights and more. NetBase provides dozens of out-of-the-box templates for a variety of industries and use cases, and flexible report builders to make tailoring results fast and painless.

Get social insights at a push of a button. NetBase best-in-class dashboards enable key business use cases including Brand Health, Crisis Management, Campaign Measurement, Audience Insights and more. NetBase provides out of the box dozens and dozens of industry and use case templates and flexible report builders make tailoring results fast and painless.

OPTIMIZE PRODUCTIVITY

Eliminate excessive demands on your time to generate ad-hoc reports. Customized dashboards can be delivered automatically as PDF files at user-defined frequencies including daily, weekly, and monthly.

  • Select from over 36+ pre-defined dashboard templates by industry or use case
  • Deliver scheduled reports to team members’ inboxes at user-defined intervals
  • Provide up-to-the-minute visibility into key business metrics with real-time Live Reports and Live Pulses

IMPROVE INTERNAL COMMUNICATION

Having a tangible, real-time view of your customer voice helps you communicate the value of customer experience analytics internally.  

  • Optimize information flow within the organization
  • Improve internal communication by sharing insights with executive stakeholders at regular intervals.
  • Provide single-click access to real-time insights for critical decision making

ACCELERATE DECISION MAKING

NetBase reports deliver actionable insights for executive stakeholders to improve all aspects of business including Marketing, Operations, and Customer Care.

  • Create opportunities for key stakeholders to match business insights with social insight and customer experience data
  • Share real-time NetBase dashboards with executives and key stakeholders using password protected “live links”
  • Allow execs to dive into more detail without complex navigation or training

EXPLORE A SAMPLE OF OUR DASHBOARD TEMPLATES

Pre-defined best practice dashboard templates provide the right level of detail, yet can be easily customize to meet your specific business objectives. Explore a sample of available dashboards in the NetBase platform.

  • Customer Experience (CX) Analytics dashboard
  • Brand Health dashboard
  • Campaign Tracking dashboard
  • Category Analysis dashboard
  • Competitive Insights dashboard

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