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NATURAL LANGUAGE PROCESSING: SENTIMENT ANALYSIS

IDENTIFY THE TRUE MEANING BEHIND EVERY POST, COMMENT, AND SHARE

Real-time understanding of customer opinion starts with sentiment analysis. How do they feel about your brand, product, or service? Get to the meaningful data with automated, immediate insights. No system training required!

JOIN THE THOUSANDS OF CUSTOMERS THAT ARE ALREADY USING NETBASE.

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MOST ACCURATE LANGUAGE & EMOJI SENTIMENT ANALYSIS. GUARANTEED

How can you tell if your programs are driving the right results? With accurate, out-of-the-box sentiment analysis that immediately pinpoints people’s perceptions, changes, and the reasons behind each. Leading brands and agencies choose NetBase sentiment analytics for that and more:


  • We’re 70% more accurate than other text analytics companies
  • Our transparent analysis provides a sentiment score plus all supporting soundbites
  • We track sentiment over time to detect how customer opinions change

Picture of Scott Reitzel of Purple Strategies

“Although this is a touchy subject among social analysts, I believe that the NetBase NLP is one of the best sentiment analysis systems available at the moment.”

Scott Reitzel
Social Insight Analytics at Purple Strategies
Aug. 2015

UNDERSTAND EVERY PART OF A SENTENCE AT SCALE

Our patented natural language processing (NLP) dissects every sentence down to each noun, adjective, verb, emotion and behavior and the relationship between them to provide the deepest understanding of how customers speak about your products or services — including emotional and behavioral indicators.


  • Break down every object in a sentence with entity-level sentiment analysis
  • Fully detect the relationship between words and phrases to drive true meaning
  • Get to work immediately - no manual training required

GREATER INSIGHTS INTO EVERY SENTENCE

Other platforms stop after detecting sentiment after the basic sentence tone is identified. This is a mistake. NetBase’s natural language processing (NLP) offers exceptionally more insight by classifying sentiment for every entity in a sentence. Our platform identifies people, brands, attributes, emotions and behaviors as well as author insights like gender, location, sentiment and influence in every conversation.


  • Make more informed business decisions with the industry’s deepest insights
  • Identify every person, brand, attributes emotion and behavior in each sentence
  • Employ human-like sentiment understanding without complex manual system training